Coronavirus COVID-19 Update
ECCU's Spring and Campus Branches are closed.
The Northwest Branch's Drive-Thru is open to assist members.
The well-being of our members and staff is our primary concern, and we’re actively monitoring coronavirus (COVID-19) to ensure we’re able to serve you safely. We will continue relying on the expertise of local and national health authorities for guidance.
For access to your Safety Deposit Box during the lobby closure, please call (832) 604-4848.
Any changes to our branch hours or member services will be posted promptly on www.ECCU.net, our phone system's message, and our social media channels. We will also inform members via email.
If you have opted out of our marketing, you will not receive these emails, so please check our website or social channels before visiting a branch.
ECCU is Offering No Fee Skip-A-Pays for Eligible Loans.
Pay Your Loans Online With No Fee!
During this time we would like to encourage our members to Pay Online via Online & Mobile Banking instead of mailing in your payments.
We are currently waiving the $5 fee for this service.
Remote Banking Options
As a reminder, ECCU offers numerous banking alternatives to face-to-face interactions, including online and mobile banking, chat, secure messaging through online banking, phone services, and our new Interactive Audio Teller System.
Mobile Check Deposit
Within our mobile application, you can deposit your checks from your home.
Call us at (832) 604-4848 to access our Member Resource Center.
Interactive Audio Teller
To register for this service, complete our Sign Up Form, or give us a call at (832) 604-4848; then call that same number to access our Interactive Audio Teller.
Each ECCU Branch has an ATM located outside of the branch. If you need to access an ATM away from a branch, visit our Shared Branch ATM Locator
Beware of Scammers Exploiting the Coronavirus
Unfortunately, some people and companies are taking advantage of the fears surrounding the spread of the virus. Do not let fear cloud your judgment when accessing links from emails and social media, or when asked to donate to charities you have never heard of. Stop, think, and research first!
The FTC has published the following article to protect yourself from scammers. https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines?utm_source=govdelivery